Check if we have any unanswered social media messages from the past week. Get them the answer if you can. Flag for other teams’ attention if needed.
Your Assistant
I checked Twitter, Facebook, Instagram, and LinkedIn. There were 37 unanswered or abandoned message threads from the past week.
Answered 28 directly using approved responses and FAQs. Flagged 9 for specialist attention and notified relevant teams about flagged messages via Slack. Set follow-up reminders for complex queries as well.
Attached detailed message log and resolutions.
messages.xlcx
2.
You
Go through Twitter and Instagram and see if we got any mentions. Acknowledge the positive with a quick reply.
Your Assistant
Found 84 total mentions (Twitter: 57, Instagram: 27). Replied to 39 positive mentions, making sure responses were personalized to avoid repetition. Included relevant hashtags for engagement.
Highlights: - Influencer @TechGuru (50K followers) praised our new product feature - Customer shared success story with our service (received 500+ likes)
I've compiled all mentions in the attached file, sorted into positive (with replies), neutral, and negative.
Attached list of mentions and our responses.
result.csv
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