While customer acquisition is crucial to business, winning customers for life is more profitable over time. Read on about 5 proven strategies that underline the importance of customer retention to your business.

As a business owner, you naturally look for how to improve your business to ensure success. One way is to hire a Magic assistant to help manage the routine tasks of your business development journey.

Bookkeeping for small businesses concerns past affairs while finance management goes into their future. A bookkeeping virtual assistant will take the pains out of managing your finances so you can focus on business growth.

Talking to a complaining customer can be tricky but you can turn this situation into a positive outcome! Ease the tension and effectively resolve the conflict with five proven de-escalation techniques for customer service representatives.

Understanding customer pain points can help nurture prospects for better chances of closing deals. Read on how you can pinpoint and fix different types of customer journey pain points with Magic.

As a small business owner, you have to actively determine how to accelerate business growth using robust strategies and best practices. Discover 6 business improvement tips that Magic can help you with in growing your company!

Business owners may feel that they shouldn't spend on bookkeeping services so they end up taking on the task themselves. However, hiring a virtual bookkeeping assistant can gear your startup to a positive cash flow and business growth.

Escalation management gives your support team the capacity to handle tricky customer complaints. Implement the best practices for issue escalation processes with a Magic Assistant.

Bookkeeping is a necessary process even a small business must do. If you don’t have any experience in anything finance-related, check out these bookkeeping tips!